FAQ
1. Where is the online store based in?
We are a proud women-owned business solely based in Davenport, Iowa.
2. What is the status of my order?
We've got you covered! We will send you an email as soon as the items in your order ship, or if there are any updates regarding the status of your order. In case you can't locate the email, please note that due to potential winter storms, there might be some delivery delays that our carriers are currently experiencing. We apologize for any inconvenience this may cause.
3. How can I pay for my order?
We accept Visa, Mastercard, American Express, Discover, JCB, Apple Pay, Google Pay, Facebook Pay & Shopify Pay.
4. How long does it take for shipping?
It takes 4-7 business days. At least 4 due to the Winter storm it may take a bit longer.
5. How do I return my order?
Returns are accepted for all items within 7 days of purchase.
Please refer to :
6. Is the sizing accurate for the clothes?
Yes, they are true to size. If you like more room in your clothes we recommend you go up a size.
7. What do I do if my product is damaged?
We're so sorry about the mistake! Don't worry, we're more than happy to help you out and offer a replacement or refund. Please feel free to reach out to us at info@simplisticwardrobe.com and we'll take care of everything for you.
Monday: Closed
Tuesday: 10:00 am -2:00 pm, 3:00 pm-5:00 pm
Wednesday: 10:00 am -2:00 pm, 3:00 pm-5:00 pm
Thursday: 10:00 am -2:00 pm, 3:00 pm-5:00 pm
Friday: 11:00 am - 2:40 pm
Saturday: 10:00 am-3:00 pm.
Sunday: Closed
8. Why should I sign up for email?
We offer various deals, discounts, and giveaways via email. Stay informed about new arrivals.
9. What are your delivery rates?
We offer a flat shipping rate for every order, regardless of weight. Your shipping rate will be displayed when you choose your destination.
10. How do I change my address?
If you have an account, you can change your preferences. If you don't have an account, email us at info@simplisticwardrobe.com to change your preferences before shipping.